Company: Standard Bank of South Africa
Location: Cape Town, Western Cape (Blue Route Shopping Mall – Tokai)
Job Type: Full-time
Job Reference: 80334302A-0001
Posted: 25 April 2026
Closing Date: Not specified (Apply as soon as possible)
Role Overview
This position involves leading a branch-based sales team within the personal and private banking division. The role focuses on driving sales performance, growing client relationships, improving service delivery, and ensuring full compliance within a regulated banking environment.
Key Responsibilities
Sales and Business Growth
- Drive branch sales and revenue performance
- Identify opportunities to grow and retain clients
- Support acquisition of new customers
- Achieve set financial targets
Team Leadership
- Lead and develop a team of Universal Bankers
- Provide coaching and performance support
- Build a strong service and sales culture
- Promote accountability and team productivity
Client Service Excellence
- Ensure high-quality client experience at all times
- Resolve client queries effectively
- Strengthen long-term customer relationships
- Promote client-focused service delivery
Risk and Compliance
- Ensure adherence to FAIS and banking regulations
- Maintain Fit and Proper compliance standards
- Manage operational risk and internal controls
- Handle complaints and audit requirements
Data and Performance Management
- Use reports and performance data to guide decisions
- Improve branch efficiency and resource allocation
- Monitor team and branch performance
Minimum Qualifications
- Bachelor of Commerce or NQF Level 7 equivalent (FAIS-aligned)
- RE1 and RE5 certifications (preferred)
Experience Required
- 5–7 years in retail or universal banking
- 2–3 years in leadership or team management
- Proven track record in sales performance
- Experience in compliance and risk management
- Exposure to audits and client service operations
Key Competencies
Behavioural
- Decision-making and composure under pressure
- Strong communication and persuasion skills
- Analytical thinking and problem-solving
- Ability to follow structured processes
- Client understanding and people management
Technical
- Banking systems and processes
- Client onboarding and verification
- Product and service knowledge (retail banking)
- Transaction and processing procedures
Important Information
- Full-time branch-based role
- Requires leadership in a sales-driven banking environment
- Strong focus on compliance and regulatory standards
- Competitive performance-driven environment
Application
Apply directly through the Standard Bank careers portal: Apply Here