Kickstart Your Legal Career in Consumer Protection (Johannesburg)
The National Financial Ombud Scheme (NFO), which protects consumers and resolves financial disputes, is offering a Legal Intern Programme for 2026. This is an excellent opportunity for LLB graduates to gain hands-on experience in legal casework, dispute resolution, and corporate governance.
Quick Facts
- Position: Legal Intern
- Organisation: National Financial Ombud Scheme (NFO)
- Location: Johannesburg, Gauteng
- Contract Type: Fixed-term
- Minimum Qualification: Completed LLB Degree
- Experience Required: None
- Closing Date: 12 December 2025
- Reference to Use: Legal Intern 2026
Job Purpose
As a Legal Intern, you will work within the Adjudication Department, assisting in resolving complaints between financial service providers and consumers. The programme offers exposure to legal casework, professional writing, and legal drafting.
Key Responsibilities
1. Case Support & Documentation
- Maintain accurate records of cases
- Draft legal letters and correspondence
- Update internal case-tracking systems
2. Dispute Resolution
- Participate in case reviews
- Conduct legal research
- Assist with drafting recommendations and decisions
3. Corporate Governance & Risk
- Support compliance with internal policies
- Help monitor ethical standards
- Contribute to risk assessment processes
4. Consumer Communication
- Engage respectfully with complainants
- Provide timely updates and ensure an empathetic customer experience
Application Requirements & Values
- Qualification: Completed LLB degree
- Experience: No prior experience required; candidates with potential and passion are encouraged to apply
- Corporate Values: Your work should reflect the NFO’s core values:
- Effectiveness
- Independence
- Accessibility
- Efficiency
- Openness
- Customer-centricity
How to Apply
Applications are submitted via email. Please follow instructions carefully to ensure consideration.
Email Address: careers@nfosa.co.za
Email Subject Line: Application: Legal Intern 2026
Required Documents
- Updated CV
- Certified copies of qualifications
- Academic transcripts
- Copy of ID
- Any additional supporting documents
CV & Cover Letter Guidelines
Curriculum Vitae (CV) – Should Include:
- Personal details: Full name, phone number, email, residential area
- Professional summary or title
- Key skills: Computer skills, Excel, customer service, problem-solving, teamwork
- Languages: e.g., English, isiZulu, Sesotho
- Education: Qualification, institution, year completed
- Relevant experience: Job title, company name, employment dates, duties, key achievements
Cover Letter – Should Include:
- Full name and contact information
- Location
- Key skills relevant to the internship
- 1–3 short achievements
- Brief summary of relevant experience
- Clear, confident, and professional tone